Roofing Completion Certificate
Our philosophy at Alpha Design Services is to provide the best quality home improvement products that are professionally installed to assure complete customer satisfaction, we fill out a certificate of completion. When installing your new roof, we take photos of every step and the materials used and after emailing you the portfolio once the installation is completed. That’s part of our 100% satisfaction guarantee. If for any reason we aren’t doing absolutely everything we’re supposed to, we want to know about it.
We provide the certificate of completion to make sure that we’re proactive. Here’s a sample question:
Reviewed overall application and installation of roofing project.
Conducted full roof inspection.
Surrounding area is cleaned to customer satisfaction.
Completed full exterior walk-around with customer.
We want to know if there’s anything we can do to make our services better for homeowners. We care about your ideas, thoughts, and creativity. When you give us feedback, we pay attention to what you have to say.
Another goal of our certificate of completion is to make it easier for homeowners to feel comfortable about telling us everything that’s going on. We train everyone on our team to break down questions to learn about how the job went. Sometimes if we ask you about specific details, it’ll help us to learn how we can do our best. We might ask, “How was cleanup? Did we keep your plants safe and protected?”
Maybe a homeowner will respond, “You know, now that I think about it, I noticed that the guys could’ve covered up a plant a bit better.” Those little details add up to huge results in the long run. Not only when it comes to a company like Alpha Design Services, but also in your personal life.
We strive to have the finest team and support staff to resolve any issues and most importantly, we treat each customer like we’d treat a guest in our own home. This means paying attention to details and anticipating what our homeowner needs. And applying the same level of care and commitment to each moment that separate us from every other company in the same industries.